The morning drop-in aims to meet the needs of those who are in crisis or homeless and to provide a welcome and connection to community. We look after up to 40 visitors each morning with about 7500 visits a year. Some drop in just for a few days and others remain almost permanently. On average our visitors stay with us for around 3 months before finding a way forward.

We try to address practical needs, but also to connect people with supportive community. Many who come to us in crisis return to volunteer, or they find positive social connection amongst us. Our strap line is ‘Help in Crisis, hope for life.’ We find that our welcoming, restorative community is a place where those who are lonely and marginalised can find healing more valuable than the practical support we offer.  In serving those in need our volunteers are also transformed and so we try to provide benefit to our whole community and not just those in crisis.        SOME STORIES

See:  Sezer Sherif’s 5 day video diary of winter rough sleeping in London:


Opening hours are: Mon–Thurs 8.30 to 11.00 am.
(For Easter, Christmas and summer closures please contact Julie on 020 84399735)

Food & drink:
Complimentary tea/coffee, toast and toppings. Complimentary sandwiches from Pret-a-Manager, bread and pastries from Richmond Hill Bakery, Gail’s and Wholefoods. Take away snacks are donated from Graze. A 50 pence cooked breakfast on Mondays & Wednesdays.
Washing, shaving and toilets:
Shower facilities with towels, soap and shaving toiletries. Volunteer hairdressers are available who give around 600 haircuts annually.
Clothing underwear and cold weather support:
Complimentary clothes and shoes/trainers when in stock and cold weather clothing and sleeping bags. We attend to around 4o00 requests for clothing annually and give out hundreds of high quality army sleeping bags.
Complimentary internet access, four terminals available and free wifi. Free postal address and free use of telephones for support purposes.
Hub Outreach:
In addition we are an outreach hub for external agencies such as Richmond’s homeless agency SPEAR, the C.A.B., CGL Richmond integrated Recovery Services for  drug and alcohol), and visiting medical and mental health agencies.  Spectra run a monthly outreach programme during the morning drop-in.

Winter Night Shelter: We are delighted to partner with the Glass Door Winter Night Shelter Scheme since 2018.  Seven local churches provide a rotating Winter night time accommodation and an evening meal and breakfast from November to April.  In addition, we host their case-working throughout the year to secure accommodation and for tenancy support.  The Glass Door case worker at is Lewis Gates. Contact:  to connect with Lewis. The VCC case work is Norman Chingwaru

We regret that the Vineyard Community Centre and Church does not currently have full step free access and short flights of steps need negotiating, including access to a disabled toilet. A plan for full step free access is in progress.

David was signposted to us on discharge from West Middx hospital. Clearly his medical needs are  significant and we are increasingly finding that local public services are sending people to us that used to be cared for through statutory or pubic provision.

A Healthwatch survey carried out with our guests at our 2015 summer BBQ is downloadable here grassroots-event-feedback-form-vineyard-centre-richmond-final