The morning drop-in aims to meet the needs of those who are in crisis or homeless and to provide a welcome and connection to community. We look after up to 40 visitors each morning with about 7500 visits a year. Some drop in just for a few days and others remain almost permanently. On average our visitors stay with us for around 3 months before finding a way forward.
We try to address practical needs, but also to connect people with supportive community. Many who come to us in crisis return to volunteer, or they find positive social connection amongst us. Our strap line is ‘Help in Crisis, hope for life.’ We find that our welcoming, restorative community is a place where those who are lonely and marginalised can find healing more valuable than the practical support we offer. In serving those in need our volunteers are also transformed and so we try to provide benefit to our whole community and not just those in crisis. SOME STORIES
See: Sezer Sherif’s 5 day video diary of winter rough sleeping in London: www.noroughsleeping.com/videodiary
Opening hours are: Mon–Thurs 8.30 to 11.00 am.
(For Easter, Christmas and summer closures please contact Julie on 020 84399735)
Food & drink:
Complimentary tea/coffee, toast and toppings. Complimentary sandwiches from Pret-a-Manager, bread and pastries from Richmond Hill Bakery, Gail’s and Wholefoods. Take away snacks are donated from Graze. A 50 pence cooked breakfast on Mondays & Wednesdays.
Washing, shaving and toilets:
Shower facilities with towels, soap and shaving toiletries. Volunteer hairdressors are available who give around 600 haircuts annually.
Clothing underwear and cold weather support:
Complimentary clothes and shoes/trainers when in stock and cold weather clothing and sleeping bags. We attend to around 2500 requests for clothing annually and give out hundreds of high quality army sleeping bags.
Complimentary internet access, four terminals available and free wifi. Free postal address and free use of telephones for support purposes.
In addition we are an outreach hub for external agencies such as Richmond’s homeless agency SPEAR, the C.A.B., CGL Richmond integrated Recovery Services for drug and alcohol), and visiting medical and mental health agencies. Spectra run a monthly outreach programme during the morning drop-in.
We regret that the Vineyard Community Centre and Church does not currently have full step free access and short flights of steps need negotiating, including access to a disabled toilet. A plan for full step free access is in progress.