To limit potential spread of the disease we’ve shut our morning drop-in service, the café and the shop. But we are still providing individual support and running foodbank delivery services in Richmond, Hampton, Isleworth, Barnes, and Whitton. For inquiry: 07516935655.


During Covid 19 measures Referrals from support agencies are still required for foodbank support. We now have national and local CAB helplines which can advise and issue e-vouchers for those unable to afford food. These numbers are published on our How to get help page of our Richmond foodbank website. Our delivery service will then action any referral


This is the perfect storm of people being in greater need, a massive drop in food donations both from suppliers and individuals, and the complete loss of income from the shop and café.
We need you now more than ever.

See our current Covid operation video 

and a thank you video from Anna

How you can help:
1.We are now accepting food donations on Monday and Thursday afternoons 12.30 to 4.30pm at the Vineyard Richmond TW10 6AQ
See our list

2.Donate what you can to the Covid-19 appeal
Spread the word
Donate Now More Information

We are so sad to announce that our beloved Norman Chingwaru has died in hospital on Thursday 16th April from Covid -19. He was our caseworker for many years and will be greatly missed. We send our love and condolence to his wife Connie, his two daughter and his wider family and friends.

Help in crisis, hope for life

We are a charity with community at its heart. We are dedicated to helping vulnerable individuals overcome personal crises, and the community at large build stronger bonds.

Get help Help us Food Bank

Our story

How we help

Our services are available to anyone in the community who needs support. They include:

Find shelter, food and support.

Opening times: Monday-Friday 8:30am-11:00am.

Get advice from our case workers and medical support from our community nurse.

Opening times:

Care and support: Monday-Friday 8:30am-11:00am

Nursing service: Monday and Wednesday 8.30-11:00.

Learn new skills in our Roots and Works of Love groups that can help you flourish in life with confidence or support you towards employment.

Over 200 local front line care agencies refer to the Richmond Foodbank, part of the national Trussell Trust foodbanks.

Opening times: Monday and Thursday 12:30-16:30.
Other times and distribution centres: see website

Donate and purchase used goods.

Opening times: Monday-Friday 10:00-16:00pm.
Lunch closure 1.15 to 2.15pm.

Drop by for lunch or afternoon tea.

Opening times: Monday-Thursday 12:30-16:30

Enrol and learn both basic and expert sewing skills and earn an AQA accreditation.

Please contact for future course dates.

Real stories

See how we have helped real people find shelter, support and guidance.

Start reading

Overcoming crisis

We have broad experience helping people tackle all manner of personal crises, including:

  • Addictions
  • Loneliness
  • Mental health problems
  • Homelessness
  • Financial issues

Talk to someone

Help us

There are dozens of ways you can help us, from running a fundraiser to volunteering on our site.

Get involved

Run a business?

Local businesses often lend us their time and raise money on our behalf. See how your organisation can help us.

Take a look

Why we exist

Richmond is known as an affluent borough but it’s also home to thousands of vulnerable people. We help these individuals in times of personal crisis and along the road to recovery. We also strengthen our community by widely engaging with local volunteer and corporate support to help us in this work.

Richmond in crisis

  • There were 3,985 rough sleepers in the capital at the end of 2019, a 26% increase on 2018
  • In the last quarter of 2019, 52 were recorded in Richmond, of which 27% were women. 23 were new rough sleepers

Source: Chain-reports

  • Richmond Foodbank has over 2,500 annual referrals from over 200 front-line care agencies
  • The average weekly income of people referred to foodbanks is just £50 after housing costs
  • Almost 20% of people had no income at all in the month before visiting
  • Almost three-quarters of people at foodbanks have a health condition
  • 22% of people at food banks are single parents – compared to 5% in the UK population

Source: The Trussel Trust Nov 2019

For an in depth review of social needs in the London borough of Richmond see the independent report:
On the Edge

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