Autumn!… and the Coronavirus is still with us. At the Vineyard Community we continue to provide help in crisis and hope for life.

Providing services safely during these difficult times has been a challenge. Thanks to community support we are carefully resuming some of our services and are planning to reopen more in the near future.


RICHMOND FOODBANK We have a new base in All Saints Church in Hampton and volunteer drivers are delivering food parcels to people in need across the borough and beyond.
Phone Caroline on 020 8940 0274 or email

From 19 October we resume our foodbank walk-in service at the Vineyard on Monday and Thursday afternoons – but please phone first to check!

The satellite food banks in Barnes, Isleworth and Whitton have continuously provided walk-in services:


Our sewing and crafting group at Dickson House resumed in the summer, learning new skills and making items for us to sell. Contact Susie at


The afternoon cafe sadly remains closed for the time being but we are getting a splendid new kitchen and are looking forward to reopening in mid November, date to be announced!


This will probably reopen at the end of October but its small size means there will be restrictions on the number of customers we can allow in. BUT! we have been granted the use of larger temporary premises nearby. Watch this space!


This has resumed from 12th October in a limited way. We are providing a comprehensive range of advice, health care and support for homeless people and some support for others within our Covid compliant space and number limitations.

As winter approaches we are concerned at the rise in the homeless and rough sleepers in Richmond and are working closely with partner agencies SPEAR and the Glass Door to help them move off the streets.

Crisis Support for Homeless People: Monday – Friday 9.30 – 11.30 at the Vineyard Community Centre.


Our programme empowering ex-homeless people to find employment and put down roots in the community is also on hold for the time being as we concentrate on reopening our drop-n sessions.



Covid restrictions mean that the borough’s winter night shelter is being replaced by Central London provision. However, the Vineyard is acting as host for registered evening meals for rough sleepers, every night for six months from November 9th.


For other information about our services phone:
020 8439 9735

Our other single point of contact during the Covid -19 crisis:  Mob: 07516 935655

Thanks for you support during these challenging times!  Several companies have responded to the Covid-19 crisis by offering a matching program for all donations to charities made by their employees. Please inquire with your employer and make sure you don’t miss this matching opportunity as it makes a difference for us!


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Help in crisis, hope for life

We are a charity with community at its heart. We are dedicated to helping vulnerable individuals overcome personal crises, and the community at large build stronger bonds.

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Our story

How we help

Our services are available to anyone in the community who needs support. They include:

Find shelter, food and support.

Opening times: Mon-Fri. 9:30am-11:30am.

Please note. Due to Covid we regret that our services are limited and may involve queuing or appointments. We will endeavour to meet all priority needs during these difficult times and apologise that  ‘open house’ for all comers is not currently possible.

Get advice from our case workers and medical support from our community nurse.

Opening times:

Care and support: Monday-Friday 9:30am-11:30am

Nursing service: Monday and Wednesday 9.30-11:30.

Learn new skills in our Roots and Works of Love groups that can help you flourish in life with confidence or support you towards employment.

Please Note:  Our Roots programme is closed due to Covid and pending reopening to be announced.

Over 200 local front line care agencies refer to the Richmond Foodbank, part of the national Trussell Trust foodbanks. Due to Covid we are also operating a delivery service to the borough from our Hampton depot.

Opening times at the Vineyard: Monday and Thursday 12:30-16:30. From Oct 19th
Other times and drop-in distribution centres : see website


Donate and purchase used goods.

Re-Opening November tba:
Monday-Friday 10:00-16:00pm.
Lunch closure 1.15 to 2.15pm.

Please note: A second nearby shop will open in November. Watch this space!

Drop by for lunch or afternoon tea.

Re-opening November tba:
Monday-Thursday 12:30-16:30

Please note : Our cafe kitchen is being replaced and enlarged and we expect to reopen in Novemeber …to be announced! 

Enrol and learn both basic and expert sewing skills and earn an AQA accreditation.

Please contact
for future course dates.

Real stories

See how we have helped real people find shelter, support and guidance.

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Overcoming crisis

We have broad experience helping people tackle all manner of personal crises, including:

  • Addictions
  • Loneliness
  • Mental health problems
  • Homelessness
  • Financial issues

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Help us

There are dozens of ways you can help us, from running a fundraiser to volunteering on our site.

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Run a business?

Local businesses often lend us their time and raise money on our behalf. See how your organisation can help us.

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Why we exist

Richmond is known as an affluent borough but it’s also home to thousands of vulnerable people. We help these individuals in times of personal crisis and along the road to recovery. We also strengthen our community by widely engaging with local volunteer and corporate support to help us in this work.

Richmond in crisis

  • There were 3,985 rough sleepers in the capital at the end of 2019, a 26% increase on 2018
  • In the last quarter of 2019, 52 were recorded in Richmond, of which 27% were women. 23 were new rough sleepers

Source: Chain-reports

  • Richmond Foodbank has over 2,500 annual referrals from over 200 front-line care agencies
  • The average weekly income of people referred to foodbanks is just £50 after housing costs
  • Almost 20% of people had no income at all in the month before visiting
  • Almost three-quarters of people at foodbanks have a health condition
  • 22% of people at food banks are single parents – compared to 5% in the UK population

Source: The Trussel Trust Nov 2019

For an in depth review of social needs in the London borough of Richmond see the independent report:
On the Edge

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