VACANCIES

Community Outreach Caseworker

Salary: £24,644 per annum (£36,965 full-time equivalent)
Hours: 25 hours per week, Monday to Friday
Location: Richmond Borough, working across multiple community sites, but main base at Vineyard Community Centre, The Vineyard, Richmond, TW10 6AQ

About the Role

Vineyard Community & Richmond Foodbank are seeking a compassionate and motivated Community Outreach Caseworker to support our charity work. Working across multiple sites in the Borough of Richmond, you will provide holistic, practical support to local people facing complex challenges, helping them move toward hope and empowerment. The role includes carrying out guest assessments, developing support plans, maintaining accurate and confidential records, and working in line with safeguarding and health & safety policies while collaborating with multidisciplinary teams. 

Download the full Information Pack here.

About You

You will hold an NVQ Level 3 (or equivalent) and have experience delivering support services within the statutory or voluntary sector. You will be confident supporting people experiencing multiple and complex vulnerabilities, including mental health challenges, housing issues, or substance misuse. You will also demonstrate strong communication, organisational, and case management skills, alongside a compassionate, non-judgemental approach and a commitment to the ethos and values of Vineyard Community & Richmond Foodbank.

How to Apply

Applications should be submitted by email directly to our Business Manager, Simon Gallant, at simon@vineyardcommunity.org. You can download the application form here, or request a copy by email.

Closing date: 12pm on Friday 17 April 2026.